Position: Internet Support Specialist
Employment Type: Full Time
Location: Scottsdale, AZ
Provides Internet access and AV technical support for clients using meeting space within a hotel/resort environment. Candidates must be versed in operation and administration of Internet Gateway devices similar to Nomadix or Cisco used in institutional, hospitality or public access installations. Must be familiar with Network Administration practices including but not limited to: VLAN configuration, Port configuration to access remote servers eg VPN, Public IP and Wireless Lan configuration and administration, and DHCP administration and monitoring. Must have excellent customer service and communication skills on par with technical knowledge and network training. Interface with meeting and convention customers is part of expected duties, as is timely implementation of Internet access and LANs for meeting/convention use. Must possess ability to perform IP and LAN configuration from remote location via apps or web-based interface as well as ability to do same on site. Familiarity with both Windows and Mac Operating systems also required. Experience in presentation technologies or the Audio/Visual industry preferred as this position also lends support in setting up, operating, striking and retrieving audiovisual equipment. Ideal candidates have a clean driving record.
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